Privacy
Privacy Policy
Back to HomeThis Privacy Policy explains how PowerTrackr collects, uses, and protects your information when you use our electricity billing and usage tracking tools.
Information we collect
- Account data such as name, email, authentication status, and security settings (including 2FA status).
- Billing and usage data including billing cycles, meter readings, sub-meter allocations, charges, and balances.
- Payment records that you enter or associate with billing entries.
- Operational data like device info, log data, and usage events to keep the service reliable and secure.
How we use information
- Provide the core service: billing, usage tracking, and payment reconciliation.
- Secure your account, including authentication and security checks.
- Improve performance, reliability, and usability of the platform.
- Generate summaries, exports, and reports you request.
Sharing and disclosure
We do not sell your data. We share information only when needed to operate the service (for example with infrastructure or support providers), or when required by law. Any sharing is limited to what is necessary.
Data retention
We retain data as long as your account is active or as needed to provide the service. You can export your data at any time, and request deletion through the in-app support channels.
Security
We use administrative, technical, and physical safeguards to protect your data. You can enhance account security by enabling two-factor authentication.
Your choices
- Update your account settings and security preferences.
- Export billing and usage records for your own storage.
- Request deletion or correction of your data via support.
Changes to this policy
We may update this Privacy Policy as our service evolves. We will post updates on this page.